November 5 Update

November 5, 2019 Author Updates

November 5, 2019
Update from Elizabeth, Anne, and Lynn.

Hi there,

Reports are in the folders. There has been one change in the reports offered.

The By Format report summarizes sales for the quarter by the type of books sold: audio, ebook, language, print. If you are missing any of the reports, please email Ariel at, and she will make sure that it is uploaded.

At the end of each report there are two figures.

“Royalty Accrued” and “Due”

Royalty Accrued is the amount each title earned during this period. 

Due is Royalty Accrued minus the amounts applied to Advances and is the amount due to be paid. If there is a balance brought forward from last quarter, it will be added to the amount Due at the end of the report.

The system is set to distribute partial payments by splitting them evenly across titles. That doesn’t always work when there are advances. We are working through issues caused by the application of partial payments. If something doesn’t makes sense in your report, please email Elizabeth.


The number one question is obviously when payments will be made.

  1. 2Q payments will be made first.
  2. 3Q payments will follow 2Q payments.
  3. Payments were sent at the end of last week. If you didn’t receive a payment, you will receive a payment this week or as part of the distribution of the vendor payments on the 10th.
  4. We know how important information about the receipt of payment is to all authors. We are working on adding a spreadsheet to your folders that will account for balance remaining, and date and amount of next payment. As we can reliably report future payments, those dates and amounts will be included.

Please Note: Monday, November 11, is a federal holiday in the United States. All banks are closed. 

All questions about reports and payments should be emailed to Elizabeth.

We are here and willing to discuss the current situation as well as future plans with authors. Our email addresses are below. Until this situation has been completely resolved, we will issue an update every Tuesday.

We have started an archive of updates for authors having trouble receiving the emails. We will also share questions from authors and readers we feel would be helpful. You can even put your address in to receive emails when it updates.


Written communication can never take the place of face to face, but Elizabeth happily uses Skype and will schedule a chat with anyone who wishes to talk with her. Her ID on Skype is dsp_elizabeth. Connect with her by email to schedule a chat.

Don’t want to be face to face? Use the ASK QUESTION option on the update website. Remember if you ask a question anonymously, we can’t respond directly.

Elizabeth, Anne, and Lynn

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