October 8, 2019
Update from Elizabeth, Anne, and Lynn.
Hi there. Short update tonight.
Authors who didn’t receive payments last week will see payments on Thursday and Friday. Payments are being made based on quarter due, so all 2Q payments will be complete before 3Q payments begin.
We are starting to bring the new system online that will provide 3Q reports to authors as early as possible. Watch your Box.net folder for files labeled 2019Q3. We will label reports as clearly as possible so authors can easily recognize reports based on file name.
Any questions about payments or statements should be sent directly to Elizabeth.
We are here and willing to discuss the current situation as well as future plans with authors. Our email addresses are below. Until this situation has been completely resolved, we will issue an update every Tuesday.
We have started an archive of updates for authors having trouble receiving the emails. We will also share questions from authors and readers we feel would be helpful. You can even put your address in to receive emails when it updates.
Written communication can never take the place of face to face, but Elizabeth happily uses Skype and will schedule a chat with anyone who wishes to talk with her. Her ID on Skype is dsp_elizabeth. Connect with her by email to schedule a chat.
Don’t want to be face to face? Use the ASK QUESTION option on the update website.
For those who attended the workshop if you asked a question, please click the ASK QUESTION link and ask the same question so others can see the answer.
Elizabeth, Anne, and Lynn