July 9, 2019
Hello from Elizabeth, Anne, and Lynn.
This week continues the administrative tasks that move us toward the automated process of accurately reporting and delivering royalties. Authors and subcontractors will continue to be contacted by Tipalti regarding their payment preference and by the staff to set up delivery folders for royalty statements.
As of today, Dreamspinner has not received payments from Amazon for UK or EU currencies. When the payments failed to deposit on June 29, ACH payments were suspended mid-processing pending available funds. We will continue to update and be available for any direct questions regarding the payments not distributed.
We are here and willing to discuss the current situation as well as future plans with authors. Our email addresses are below. Until this situation has been completely resolved, we will issue an update every Tuesday.
Elizabeth North, Chief Executive Officer,
Anne Regan, Chief Operations Officer
Lynn West, Publisher and Chief Development Officer
Questions about rights releases: email@example.com
This statement is not confidential. PDF available upon request.